FREQUENTLY ASKED QUESTIONS
How are Colognist’s EAU DE PARFUM INTENSE fragrances richer than regular Eau De Parfums and Eau De Toilettes ?
These terms refer to the strength or concentration of fragrance oil dissolved in alcohol and water. The higher the concentration, the greater is its projection and lasting.
|Colognist’s Eau De Parfum Intense||More than 20 %|
|Eau De Parfum||12 to 16 %|
|Eau De Toilette||6 to 11 %|
|Eau De Cologne||3 to 5 %|
We use top-notch de-odorized perfumer’s alcohol in our perfumes for superior projection and lasting. Specially curated fragrance oils are sourced from across the world.
Master perfumers from over 12 countries have intricately crafted these perfume blends for you to experience the best of world-class perfumery.
How do I choose the right fragrance for personal use or gifting?
Find your fragrance with the DISCOVER YOUR FRAGRANCE Guide.
Where do I apply the fragrance for best results?
Apply fragrance on BOTH – body and clothes.
- Spray on the neck, chest, and back of the hand for excellent projection. You can also spray on the back of your neck to leave a perfume trail behind you. Avoid spraying near the eyes, mouth, broken/cracked skin, or sensitive areas.
- Fragrance can last on clothes for several hours or even days since clothing fibers hold it very well. Spray it on your torso, back of the shirt, and under the collar.
CAUTION: Ensure that you hold the bottle at least 4 inches from your clothes while spraying to avoid leaving stains on clothes.
I cannot smell my own perfume after an hour of spraying it. Why is that?
It is due to a phenomenon called olfactory fatigue. In simple words, when your nose is exposed to a fragrance for sufficient time, the receptors in the nose become insensitive to it. But others can still smell it !
The fragrance has changed its colour over time. Does this affect its performance?
No it doesn’t! Some fragrance ingredients are photosensitive and may change color over time due to exposure to light. This does not affect the perfume’s performance.
What is the best way to store the fragrance for maximum shelf life?
Store the perfume in a cool and dark place away from light, extreme heat, and cold. A closet is an ideal place. Avoid keeping it in the refrigerator, or in the open where it would be exposed to light..
Do you use any animal ingredients or conduct tests on animals?
No ! Our perfumes are entirely cruelty-free. They neither contain animal ingredients nor are they tested on animals..
ORDER AND SHIPPING
Do you offer free shipping for all products?
We offer free shipping for all products for all modes of payment EXCEPT Cash On Delivery. We charge a nominal amount for the Cash On Delivery payment method.
Can we return products after buying them?
Perfumes are non-returnable products. In case you receive the wrong product, please send us a mail at [email protected]. For more details please refer to our SHIPPING AND RETURNS Policy.
I’m having trouble placing the order. Can you help?
We are more than happy to help! white write us an email at [email protected] or give a call on 020-25439001 / 7132. Your query will be noted and our customer care will reach out to you.
Can I cancel my order once it is placed?
Once an order is placed, a request to cancel an order can only be entertained if the order has not yet been dispatched OR within 24 hours of order placement, whichever is earlier. In case you wish to cancel an order, please send us an email with the subject ‘ Cancel Order : (Order No.)
For any more queries please refer to our Shipping and Returns Policy, or drop us an email at [email protected].